Browse with confidence
Worried about your trip? Looking for flexibility?
Starting May 6, 2020, our Sail with Confidence program gives you even more flexibility.
Whether you've already booked a cruise or are thinking about it, we want you to Sail with Confidence. Royal Caribbean will allow you to cancel any cruise that sails from now until April 30, 2022. Including existing or new reservations from now until July 31, 2021. Cancel at least 48 hours before your departure date and you will receive a Credit for Future Cruise. The credit is valid for booking before April 30, 2022 and sailing until September 30, 2022.
As of May 6, 2020, we have added a new "Best Price Guarantee" option described below.
• The best price, guaranteed -If you find a better price for a cruise already booked, our Best Price Guarantee allows you to take advantage of a better price or promotion up to 48 hours before leaving just give us a call. You will receive the difference as a non-refundable onboard credit within the final payment or price adjustment outside of the final payment.
What you need to know?
• As long as we receive your cancellation at least 48 hours before the departure date, you will receive a Credit for a Future Cruise.
• The Sail With Confidence program covers cruises booked before July 31, 2021, departing on or before April 30, 2022.
• Credits for a Future Cruise are valid for booking before April 30, 2022 and sailing before September 30, 2022.
• If the amount of your new cruise is less than the credit, you will keep the amount of the difference in a new credit.
• There are restrictions.
• If you opt for the Cruise with Confidence 100% Future Cruise Credit program, you will not qualify for any Future Cruise Credit offer or refund related to our Global Travel Suspension.
Do you need to change your cruise?
If you need to change or cancel your cruise, please contact us at telephone or fill in our online form to cancel your reservation, or call our Contact Center to change your boat and departure date by phone 800-256-6649. If you booked with a Travel Agency, please contact them directly for assistance. Please note that wait times may be longer than expected. We appreciate your patience.